April 23, 2025 4:28PM PDT
Scheduled - On Wednesday, April 24th between 00:00 and 00:15 Pacific time
We will be performing maintenance on our iad1-shared-b7-05, iad1-shared-b7-06, and iad1-shared-b7-07 Shared servers. Customers will experience intermittent connectivity during this time as the servers are rebooted. All other services will remain unaffected. To confirm the Shared server where your websites are located, you can visit panel.dreamhost.com/?tree=support.dc
April 24, 2025 12:05AM PDT
Active - Maintenance has started for iad1-shared-b7-05, iad1-shared-b7-06, and iad1-shared-b7-07
April 24, 2025 1:26AM PDT
Completed - Maintenance has completed for iad1-shared-b7-05, iad1-shared-b7-06, and iad1-shared-b7-07
April 23, 2025 4:28PM PDT
Scheduled - On Wednesday, April 24th between 00:00 and 00:15 Pacific time
We will be performing maintenance on our iad1-shared-b7-05, iad1-shared-b7-06, and iad1-shared-b7-07 Shared servers. Customers will experience intermittent connectivity during this time as the servers are rebooted. All other services will remain unaffected. To confirm the Shared server where your websites are located, you can visit panel.dreamhost.com/?tree=support.dc
April 24, 2025 12:05AM PDT
Active - Maintenance has started for iad1-shared-b7-05, iad1-shared-b7-06, and iad1-shared-b7-07
April 23, 2025 7:45PM PDT
Investigating - Our Technical Operations team is currently investigating connectivity issues affecting one of our VPS machines, pdx1-vpshost-a8-24. We are actively monitoring the situation and will provide periodic updates as more information becomes available.
Our technical operations and data center personnel are working on restoring services. At this time, we do not have an estimated resolution time, but we will continue to share updates as soon as we have more details.
Thank you for your patience while we work to restore full functionality.
April 23, 2025 9:33PM PDT
Monitoring - Our Technical Operations team has implemented a fix and all customer websites affected by this incident are now operational. Our Technical Operations team will continue to closely monitor performance to ensure everything runs smoothly and as expected. Further updates will be provided as needed.
April 23, 2025 11:24PM PDT
Resolved - Our Technical Operations team has successfully resolved the connectivity issues affecting one of our VPS machines, pdx1-vpshost-a8-24.
All affected sites are now back online and functioning as expected. If you continue to experience any issues, please reach out to our support team.
April 23, 2025 7:45PM PDT
Investigating - Our Technical Operations team is currently investigating connectivity issues affecting one of our VPS machines, pdx1-vpshost-a8-24. We are actively monitoring the situation and will provide periodic updates as more information becomes available.
Our technical operations and data center personnel are working on restoring services. At this time, we do not have an estimated resolution time, but we will continue to share updates as soon as we have more details.
Thank you for your patience while we work to restore full functionality.
April 23, 2025 9:33PM PDT
Monitoring - Our Technical Operations team has implemented a fix and all customer websites affected by this incident are now operational. Our Technical Operations team will continue to closely monitor performance to ensure everything runs smoothly and as expected. Further updates will be provided as needed.
April 23, 2025 7:45PM PDT
Investigating - Our Technical Operations team is currently investigating connectivity issues affecting one of our VPS machines, pdx1-vpshost-a8-24. We are actively monitoring the situation and will provide periodic updates as more information becomes available.
Our technical operations and data center personnel are working on restoring services. At this time, we do not have an estimated resolution time, but we will continue to share updates as soon as we have more details.
Thank you for your patience while we work to restore full functionality.
April 22, 2025 4:47PM PDT
Scheduled - On Wednesday, April 23rd, between 00:00 and 00:15 Pacific time
We will be performing maintenance on our iad1-shared-b7-03 and iad1-shared-b7-04 Shared servers. Customers will experience intermittent connectivity during this time as the servers are rebooted. All other services will remain unaffected. To confirm the Shared server where your websites are located, you can visit panel.dreamhost.com/?tree=support.dc
April 23, 2025 12:21AM PDT
Active - Maintenance has started for iad1-shared-b7-03 and iad1-shared-b7-04
April 23, 2025 1:30AM PDT
Completed - Maintenance has completed for iad1-shared-b7-03 and iad1-shared-b7-04
April 22, 2025 4:47PM PDT
Scheduled - On Wednesday, April 23rd, between 00:00 and 00:15 Pacific time
We will be performing maintenance on our iad1-shared-b7-03 and iad1-shared-b7-04 Shared servers. Customers will experience intermittent connectivity during this time as the servers are rebooted. All other services will remain unaffected. To confirm the Shared server where your websites are located, you can visit panel.dreamhost.com/?tree=support.dc
April 23, 2025 12:21AM PDT
Active - Maintenance has started for iad1-shared-b7-03 and iad1-shared-b7-04
April 21, 2025 4:34PM PDT
Scheduled - On Tuesday, April 22nd, between 00:00 and 00:15 Pacific time
We will be performing maintenance on our iad1-shared-b7-01 and iad1-shared-b7-02 Shared servers. Customers will experience intermittent connectivity during this time as the servers are rebooted. All other services will remain unaffected. To confirm the Shared server where your websites are located, you can visit https://panel.dreamhost.com/?tree=support.dc
April 22, 2025 12:10AM PDT
Active - Maintenance has started for iad1-shared-b7-01 and iad1-shared-b7-02.
April 22, 2025 12:27AM PDT
Completed - Security Maintenance has completed for iad1-shared-b7-01 and iad1-shared-b7-02. All services are back online
April 21, 2025 4:34PM PDT
Scheduled - On Tuesday, April 22nd, between 00:00 and 00:15 Pacific time
We will be performing maintenance on our iad1-shared-b7-01 and iad1-shared-b7-02 Shared servers. Customers will experience intermittent connectivity during this time as the servers are rebooted. All other services will remain unaffected. To confirm the Shared server where your websites are located, you can visit https://panel.dreamhost.com/?tree=support.dc
April 22, 2025 12:10AM PDT
Active - Maintenance has started for iad1-shared-b7-01 and iad1-shared-b7-02.
March 18, 2025 8:54AM PDT
Investigating - Our Technical Operations team is currently investigating connectivity issues affecting one of our shared web servers, pdx1-shared-a2-13. We are actively monitoring the situation and will provide periodic updates as more information becomes available.
Our technical operations and data center personnel are working on restoring services. We are in the process of recovering data, and while some sites may begin loading as restoration progresses, there may be intermittent performance impacts. At this time, we do not have an estimated resolution time, but we will continue to share updates as soon as we have more details.
Thank you for your patience while we work to restore full functionality.
March 18, 2025 9:59AM PDT
Identified - Our technical operations teams have discerned the root cause of the downtime on pdx1-shared-a2-13 and have begun restoration of services. Due to the nature of failure, we will be restoring and verifying all data on the server from our backup locations. We are currently loading content for hosted sites from backup servers allowing the majority of sites to load, though there may be intermittent performance impacts while the restoration continues. We do not have an ETA on full resolution but will continue to post updates as new information becomes available.
March 18, 2025 8:46PM PDT
Identified - Our Technical Operations team has identified the root cause and is actively restoring pdx1-shared-a2-13 to ensure it is fully functional and properly configured. We are currently restoring content for hosted sites from backup servers, enabling most sites to load, although there may be occasional performance issues during the restoration process. While we do not have an estimated time for full resolution, we will provide updates as more information becomes available.
March 19, 2025 9:55AM PDT
Identified - Our Technical Operations team continues working on restoring full functionality to pdx1-shared-a2-13. The root cause has been identified, and we are actively restoring content from backup servers. Many hosted sites are now loading, though some may experience intermittent performance issues during the restoration process. We will continue to provide updates while monitoring progress of the restoration.
March 21, 2025 10:21AM PDT
Identified - Our Technical Operations team is continuing to restore full functionality to pdx1-shared-a2-13. The root cause was previously identified, and content is being actively restored from backup servers. Many hosted sites are now loading, though some may experience intermittent performance issues during the restoration process. Further updates as to the progress of the restoration will continue to be provided.
March 24, 2025 2:27AM PDT
Identified - Our Technical Operations team is actively working to fully restore functionality to pdx1-shared-a2-13. The root cause has been identified, and content restoration is currently underway using backup servers. While many hosted sites are now accessible, some users may still encounter intermittent performance issues while the restoration is in progress. We will continue to provide updates on the status as more information becomes available.
March 25, 2025 2:07AM PDT
Identified - Our Technical Operations team is actively working to complete the full restoration of pdx1-shared-a2-13. The root cause has been previously identified, and content restoration from backup servers is currently underway. While many hosted sites are now accessible, some users may still encounter intermittent performance issues as the process continues. We will provide ongoing updates as restoration efforts progress.
March 26, 2025 3:38AM PDT
Identified - Our Technical Operations team continues to actively work on the full restoration of pdx1-shared-a2-13. The root cause has been previously identified, and content restoration from backup servers is currently underway. While many hosted sites are now accessible, some users may still encounter intermittent performance issues as the process continues. We will provide ongoing updates as restoration efforts progress.
March 27, 2025 7:39AM PDT
Identified - Our Technical Operations team continues to work on the full restoration of pdx1-shared-a2-13. Content restoration from our backup servers is still underway. Most hosted sites are online, but some users may experience intermittent slowness as the restore continues. We will continue to provide updates as the restoration progresses.
March 29, 2025 11:59AM PDT
Identified - The restoration of shared server "pdx1-shared-a2-13" is still underway, and most sites are back online. You may continue to notice some performance issues as we complete the final stages of the restoration process. Our Technical Operations team is actively monitoring the situation to ensure all services are fully restored and functioning as expected. We’ll continue to share updates as we make progress. Thank you for your continued patience.
March 31, 2025 2:42AM PDT
Identified - Our Technical Operations team continues to actively work on the complete restoration of server pdx1-shared-a2-13. The content recovery process from our backup systems is still in progress. While the majority of hosted sites are currently online, some users may notice occasional slowness during this phase. We’ll continue to share updates as the restoration moves forward.
April 1, 2025 9:35AM PDT
Identified - Our Technical Operations team is now in the final stages of the restoration of server pdx1-shared-a2-13. While the majority of hosted sites remain online, some customers may still experience occasional slowness. We'll continue to share updates as we wrap up this restoration.
April 2, 2025 9:04AM PDT
Identified - Our Technical Operations team is nearing completion of the restoration process for server pdx1-shared-a2-13. While most websites are currently accessible, some customers might still experience intermittent performance issues. We’re closely monitoring the server as we finalize the remaining recovery tasks and will continue to provide updates as we make progress. We appreciate your continued patience.
April 3, 2025 10:40AM PDT
Identified - The restoration of server "pdx1-shared-a2-13" is now in its final stages. Most websites are online, though some customers may still notice occasional slowness as the process completes. Our Technical Operations team continues to monitor performance closely and we’ll continue to provide updates as progress is made.
Thank you for your continued patience.
April 6, 2025 8:44AM PDT
Identified - The restoration of server “pdx1-shared-a2-13” is now in its final stages. Most websites are back online, though you may still experience occasional slowness as the process nears completion. Our Technical Operations team is monitoring performance closely, and we’ll continue to provide updates as progress is made.
April 8, 2025 7:57AM PDT
Identified - The restoration for pdx1-shared-a2-13 is nearly complete! We’re seeing stable performance across most websites, though you might still notice brief slowdowns as our Technical Operations team finalizes our work. We appreciate your continued patience and will continue to share updates as we wrap up this restoration.
April 10, 2025 1:27PM PDT
Identified - Our Technical Operations team continues to work on the restoration of 'pdx1-shared-a2-13', we have reached the last stage of the process and most users on the server are now restored. Most of the services are now back up though you may experience some slowness while the process completes. We appreciate your time and patience during this process, we'll continue to post progress on this situation until all services are fully restored.
April 11, 2025 10:41AM PDT
Identified - As our Technical Operations team continues their work on the restoration of 'pdx1-shared-a2-13' we did want to give the update that they have reached the tail end of the user restoration process. Most users' services should be operational at this time although there may still be slowness while these final users continue their restore. As always we deeply appreciate your patience during this process and we'll continue to post progress on this situation until all services are fully restored and operational.
April 12, 2025 12:19PM PDT
Identified - The restoration of "pdx1-shared-a2-13" remains underway and is now nearing 100% completion. Most customer services are operational, though you may still experience some slowness as the final portions of the restore wrap up. Our Technical Operations team is closely monitoring performance and continuing their work to ensure a full recovery.
We truly appreciate your continued patience and understanding throughout this process. We’ll continue to share updates until all services are fully restored and stable.
April 13, 2025 12:55PM PDT
Monitoring - All customer websites affected by this incident are now operational, and all data is fully accessible. The background data restoration process has been successfully completed. As we reach the final stages of resolution, our Technical Operations team will continue to closely monitor performance to ensure everything runs smoothly and as expected.
We sincerely appreciate your patience and understanding throughout this incident.
April 15, 2025 12:07PM PDT
Resolved - Following a full assessment, our Technical Operations team has confirmed that all recoverable data has been restored. Sites on the affected shared web server, pdx1-shared-a2-13, should now be fully functional.
If you're still experiencing any issues, please contact our support team for further assistance.
Thank you again for your continued patience and understanding while we worked to ensure all services were brought back online.