Apr 30, 00:11 UTC
Resolved - Our Engineering team has confirmed full resolution of the network issue with new DOKS worker nodes in our SFO2 region.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Apr 29, 23:49 UTC
Monitoring - Our Engineering team identified the cause of the issue and has rolled out a fix to resolve the network issue with new DOKS worker nodes. At this time, all services should be operating normally.
We are actively monitoring the fix and will post an update as soon as the issue is fully resolved.
Apr 29, 22:25 UTC
Investigating - Our Engineering team is investigating an issue causing new DOKS worker nodes to have network issues in our SFO2 region. Operations such as creating new DOKS nodes, manually or autoscaled, will have network connectivity issues within the clusters they are added to during this time.
Our Engineering team is actively working to identify the root cause and restore service as quickly as possible. We will continue to provide updates here as we make progress.
Apr 29, 23:49 UTC
Monitoring - Our Engineering team identified the cause of the issue and has rolled out a fix to resolve the network issue with new DOKS worker nodes. At this time, all services should be operating normally.
We are actively monitoring the fix and will post an update as soon as the issue is fully resolved.
Apr 29, 22:25 UTC
Investigating - Our Engineering team is investigating an issue causing new DOKS worker nodes to have network issues in our SFO2 region. Operations such as creating new DOKS nodes, manually or autoscaled, will have network connectivity issues within the clusters they are added to during this time.
Our Engineering team is actively working to identify the root cause and restore service as quickly as possible. We will continue to provide updates here as we make progress.
Apr 29, 22:25 UTC
Investigating - Our Engineering team is investigating an issue causing new DOKS worker nodes to have network issues in our SFO2 region. Operations such as creating new DOKS nodes, manually or autoscaled, will have network connectivity issues within the clusters they are added to during this time.
Our Engineering team is actively working to identify the root cause and restore service as quickly as possible. We will continue to provide updates here as we make progress.
Apr 28, 11:17 UTC
Resolved - This incident has been resolved.
Apr 28, 11:14 UTC
Investigating - Between 09:58 UTC and 10:11 UTC, our Engineering team observed issues impacting DNS resolution in our LON1 region. During this time, some users may have experienced errors while trying to resolve domain names from within Digitalocean resources.
Our team was able to take quick action to mitigate the impact and resolve the issue, and all services in the LON1 region are now functioning normally. Thank you for your patience, and we apologize for any inconvenience.
If you are still experiencing issues or have additional questions, please open a Support ticket right away.
Apr 28, 11:14 UTC
Investigating - Between 09:58 UTC and 10:11 UTC, our Engineering team observed issues impacting DNS resolution in our LON1 region. During this time, some users may have experienced errors while trying to resolve domain names from within Digitalocean resources.
Our team was able to take quick action to mitigate the impact and resolve the issue, and all services in the LON1 region are now functioning normally. Thank you for your patience, and we apologize for any inconvenience.
If you are still experiencing issues or have additional questions, please open a Support ticket right away.
Apr 24, 16:31 UTC
Resolved - Our Engineering team has confirmed full resolution of the issue impacting event processing in the FRA1, AMS2, BLR1, SGP1, NYC1, and SYD1 regions.
If you continue to experience any problems, please open a ticket with our Support team. Thank you for your patience, and we apologize for any inconvenience.
Apr 24, 15:53 UTC
Monitoring - Our Engineering team has identified the cause of the issue causing delays in Droplet event processing in our FRA1 region, and has implemented a fix.
While investigating this issue, our Engineers also observed some events appearing to be stuck or delayed in the AMS2, BLR1, SGP1, NYC1, and SYD1 regions. As of now, the event processing rates have returned to normal in all these regions.
We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
Apr 24, 13:41 UTC
Investigating - Our Engineering team is investigating an issue causing delays in Droplet event processing in our FRA1 region.
This includes operations such as creating, resizing, powering on/off, or deleting Droplets. These actions may take longer than usual to complete or may appear to be temporarily stalled.
Our engineering team is actively working to identify the root cause and restore normal processing speeds as quickly as possible. We will continue to provide updates here as we make progress.
Apr 24, 15:53 UTC
Monitoring - Our Engineering team has identified the cause of the issue causing delays in Droplet event processing in our FRA1 region, and has implemented a fix.
While investigating this issue, our Engineers also observed some events appearing to be stuck or delayed in the AMS2, BLR1, SGP1, NYC1, and SYD1 regions. As of now, the event processing rates have returned to normal in all these regions.
We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
Apr 24, 13:41 UTC
Investigating - Our Engineering team is investigating an issue causing delays in Droplet event processing in our FRA1 region.
This includes operations such as creating, resizing, powering on/off, or deleting Droplets. These actions may take longer than usual to complete or may appear to be temporarily stalled.
Our engineering team is actively working to identify the root cause and restore normal processing speeds as quickly as possible. We will continue to provide updates here as we make progress.
Apr 24, 13:41 UTC
Investigating - Our Engineering team is investigating an issue causing delays in Droplet event processing in our FRA1 region.
This includes operations such as creating, resizing, powering on/off, or deleting Droplets. These actions may take longer than usual to complete or may appear to be temporarily stalled.
Our engineering team is actively working to identify the root cause and restore normal processing speeds as quickly as possible. We will continue to provide updates here as we make progress.
Apr 24, 04:41 UTC
Resolved - Our Engineering team has resolved the issue with the email delivery delays. Services should now be operating normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Apr 24, 00:28 UTC
Monitoring - Our Engineering team has confirmed the email delivery delays caused by an issue with an upstream provider has been mitigated. We are now seeing successful delivery of previously delayed emails, as well as normal flow of new messages.
We are currently monitoring the situation closely and will share an update as soon as the issue is fully resolved.
Apr 23, 22:34 UTC
Identified - Our Engineering team is aware of an issue with an upstream provider that is impacting the delivery of emails from DigitalOcean to DigitalOcean customers.
Beginning 20:55 UTC, users may experience delays in receiving emails from DigitalOcean, including sign-in verification codes, sign-up verifications, maintenance notifications, and other transactional emails.
Our team is closely monitoring the situation and has begun to see signs of recovery, with both delayed and recent emails starting to be delivered.
We will provide further updates as they are available.
Apr 24, 00:28 UTC
Monitoring - Our Engineering team has confirmed the email delivery delays caused by an issue with an upstream provider has been mitigated. We are now seeing successful delivery of previously delayed emails, as well as normal flow of new messages.
We are currently monitoring the situation closely and will share an update as soon as the issue is fully resolved.
Apr 23, 22:34 UTC
Identified - Our Engineering team is aware of an issue with an upstream provider that is impacting the delivery of emails from DigitalOcean to DigitalOcean customers.
Beginning 20:55 UTC, users may experience delays in receiving emails from DigitalOcean, including sign-in verification codes, sign-up verifications, maintenance notifications, and other transactional emails.
Our team is closely monitoring the situation and has begun to see signs of recovery, with both delayed and recent emails starting to be delivered.
We will provide further updates as they are available.