Apr 27, 17:30 EDT
Resolved - Increased webhook response time from April 27th 2025, 15:35 EDT to April 28th 2025, 16:00 EDT
Apr 27, 17:30 EDT
Resolved - We are currently investigating this issue.
Apr 27, 15:35 EDT
Resolved - This incident has been resolved.
Apr 27, 14:17 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 13:51 EDT
Identified - We have identified the issue and restored the messages back to the queue.
Apr 27, 12:43 EDT
Investigating - We are currently investigating errors being logged in our Notification Management system that is responsible for sending webhook notifications.
Apr 27, 14:17 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 13:51 EDT
Identified - We have identified the issue and restored the messages back to the queue.
Apr 27, 12:43 EDT
Investigating - We are currently investigating errors being logged in our Notification Management system that is responsible for sending webhook notifications.
Apr 27, 13:51 EDT
Identified - We have identified the issue and restored the messages back to the queue.
Apr 27, 12:43 EDT
Investigating - We are currently investigating errors being logged in our Notification Management system that is responsible for sending webhook notifications.
Apr 27, 12:43 EDT
Investigating - We are currently investigating errors being logged in our Notification Management system that is responsible for sending webhook notifications.
Apr 13, 11:53 EDT
Resolved - This issue has been resolved, and Custom Actions are loading in the Media Library again.
If you encounter any further issues, please contact our support team for assistance via our support site.
Apr 13, 11:39 EDT
Monitoring - A fix has been deployed, and we're monitoring the results now. We'll provide a further update after the issue is confirmed as resolved, but affected customers should see their custom actions appearing and working in the Media Library now.
Apr 13, 11:13 EDT
Update - We have identified the source of the issue with Custom Actions loading in the Media Library interface and are preparing a fix now.
Apr 13, 11:03 EDT
Identified - We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu.
We're investigating the cause now and hope to have a resolution shortly.
Other Media Library features, including uploads and other asset management functionality, are unaffected.
Apr 13, 11:39 EDT
Monitoring - A fix has been deployed, and we're monitoring the results now. We'll provide a further update after the issue is confirmed as resolved, but affected customers should see their custom actions appearing and working in the Media Library now.
Apr 13, 11:13 EDT
Update - We have identified the source of the issue with Custom Actions loading in the Media Library interface and are preparing a fix now.
Apr 13, 11:03 EDT
Identified - We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu.
We're investigating the cause now and hope to have a resolution shortly.
Other Media Library features, including uploads and other asset management functionality, are unaffected.
Apr 13, 11:13 EDT
Update - We have identified the source of the issue with Custom Actions loading in the Media Library interface and are preparing a fix now.
Apr 13, 11:03 EDT
Identified - We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu.
We're investigating the cause now and hope to have a resolution shortly.
Other Media Library features, including uploads and other asset management functionality, are unaffected.
Apr 13, 11:03 EDT
Identified - We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu.
We're investigating the cause now and hope to have a resolution shortly.
Other Media Library features, including uploads and other asset management functionality, are unaffected.