Mar 18, 05:54 PDT
Resolved - This incident has been resolved.
Mar 18, 05:52 PDT
Update - We have identified the issue and are working to resolve it.
Mar 18, 05:52 PDT
Investigating - All Clio users are not able to access their accounts. We are working to identify the cause of the issue. More information will be available soon.
Mar 18, 06:07 PDT
Resolved - This incident has been resolved.
Mar 18, 06:06 PDT
Investigating - All Clio users are not able to access their accounts. We are working to identify the cause of the issue. More information will be available soon.
Mar 18, 06:27 PDT
Resolved - This incident has been resolved.
Mar 18, 06:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 05:39 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 05:30 PDT
Investigating - Clio users might see slow webpage loading times. We are working to identify the cause of the issue. More information will be available soon.
May 14, 08:15 PDT
Resolved - This is impacting Quick Intake, global search bar at the top, Editing a Matter with dropdown options, Editing Contacts with dropdown options (Contact Type, Source, Tags).
This incident has been resolved.
May 30, 09:44 PDT
Resolved - This incident has been resolved.
May 30, 09:41 PDT
Update - We have identified the issue and are working to resolve it.
May 30, 09:41 PDT
Investigating - All Clio users are not able to access their accounts. We are working to identify the cause of the issue. More information will be available soon.
May 31, 11:17 PDT
Resolved - This incident has been resolved.
May 31, 07:59 PDT
Update - We are continuing to monitor for any further issues.
May 31, 07:10 PDT
Monitoring - Between the hours of 7:00 a.m and 11:00 a.m UTC, May 31st, some users may have experienced difficulty logging into Clio.
This access has now been resolved and we are monitoring closely.
We appreciate your patience and apologize for any inconvenience.
May 31, 04:34 PDT
Update - We are continuing to investigate this issue.
May 31, 04:33 PDT
Update - Clio services may experience intermittent outages, functionality is currently operational and we are monitoring. We apologize for the inconvenience and are working to get this restored as quickly as possible.
May 31, 03:36 PDT
Investigating - We are currently investigating the issue.
Aug 6, 12:07 PDT
Resolved - This incident has been resolved.
Aug 6, 12:07 PDT
Update - We have identified the issue and are working to resolve it.
Aug 6, 12:06 PDT
Investigating - All Clio users are not able to access their accounts. We are working to identify the cause of the issue. More information will be available soon.
Aug 15, 17:23 PDT
Resolved - This incident has been resolved.
Aug 15, 17:23 PDT
Investigating - All Clio users are not able to access their accounts. We are working to identify the cause of the issue. More information will be available soon.
Aug 15, 17:31 PDT
Resolved - This incident has been resolved.
Aug 15, 17:31 PDT
Update - We have identified the issue and are working to resolve it.
Aug 15, 17:30 PDT
Investigating - All Clio users are not able to access their accounts. We are working to identify the cause of the issue. More information will be available soon.
Aug 15, 17:36 PDT
Resolved - This incident has been resolved.
Aug 15, 17:35 PDT
Investigating - All Clio users are not able to access their accounts. We are working to identify the cause of the issue. More information will be available soon.