Apr 2, 15:00 PDT
Resolved - The Person, Company, and Combined enrichment APIs are all back to normal operation.
Apr 2, 14:49 PDT
Update - We are continuing to monitor for any further issues.
Apr 2, 14:44 PDT
Monitoring - We've implemented a fix - the Clearbit enrichment APIs should be functioning normally. We'll continue to monitor.
Apr 2, 14:32 PDT
Identified - We've identified the issue and are in the process of rollout out a fix.
Apr 2, 14:13 PDT
Investigating - Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.
Apr 2, 14:49 PDT
Update - We are continuing to monitor for any further issues.
Apr 2, 14:44 PDT
Monitoring - We've implemented a fix - the Clearbit enrichment APIs should be functioning normally. We'll continue to monitor.
Apr 2, 14:32 PDT
Identified - We've identified the issue and are in the process of rollout out a fix.
Apr 2, 14:13 PDT
Investigating - Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.
Apr 2, 14:44 PDT
Monitoring - We've implemented a fix - the Clearbit enrichment APIs should be functioning normally. We'll continue to monitor.
Apr 2, 14:32 PDT
Identified - We've identified the issue and are in the process of rollout out a fix.
Apr 2, 14:13 PDT
Investigating - Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.
Apr 2, 14:32 PDT
Identified - We've identified the issue and are in the process of rollout out a fix.
Apr 2, 14:13 PDT
Investigating - Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.
Apr 2, 14:13 PDT
Investigating - Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.
Mar 30, 11:00 PDT
Completed - The scheduled maintenance has been completed.
Mar 30, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 11:56 PST
Scheduled - Hi there,
Here at Clearbit, we strive for continuous improvement. In order to keep our systems secure and reliable, we will be updating our systems Sunday, March 30th.
Here's what to expect during those hours:
During the maintenance window, users may not be able to authenticate for either the platform or API calls.
Thank you for your understanding. If you have any questions or concerns, please respond to this email. If anything is not performing as expected for any reason after the update period, please email [email protected].
Best regards,
Your Clearbit Team
Mar 30, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 11:56 PST
Scheduled - Hi there,
Here at Clearbit, we strive for continuous improvement. In order to keep our systems secure and reliable, we will be updating our systems Sunday, March 30th.
Here's what to expect during those hours:
During the maintenance window, users may not be able to authenticate for either the platform or API calls.
Thank you for your understanding. If you have any questions or concerns, please respond to this email. If anything is not performing as expected for any reason after the update period, please email [email protected].
Best regards,
Your Clearbit Team
Mar 27, 19:31 PDT
Resolved - This incident has been resolved. Audience results and destination deliveries are back to normal timing.
Mar 26, 16:37 PDT
Monitoring - We have implemented a fix and are monitoring the results. Results for new Audiences and destinations should be back to normal now.
Mar 25, 17:58 PDT
Update - We are still working on a fix for this issue.
Mar 24, 17:51 PDT
Update - We are continuing to work on a fix for this issue.
Mar 21, 14:33 PDT
Identified - We have identified the issue and are implementing a fix.
Mar 20, 16:30 PDT
Update - We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.
Mar 19, 15:05 PDT
Update - We are continuing to investigate this issue. We will continue to post updates as we make progress.
Mar 18, 13:18 PDT
Investigating - Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.
Mar 26, 16:37 PDT
Monitoring - We have implemented a fix and are monitoring the results. Results for new Audiences and destinations should be back to normal now.
Mar 25, 17:58 PDT
Update - We are still working on a fix for this issue.
Mar 24, 17:51 PDT
Update - We are continuing to work on a fix for this issue.
Mar 21, 14:33 PDT
Identified - We have identified the issue and are implementing a fix.
Mar 20, 16:30 PDT
Update - We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.
Mar 19, 15:05 PDT
Update - We are continuing to investigate this issue. We will continue to post updates as we make progress.
Mar 18, 13:18 PDT
Investigating - Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.
Mar 25, 17:58 PDT
Update - We are still working on a fix for this issue.
Mar 24, 17:51 PDT
Update - We are continuing to work on a fix for this issue.
Mar 21, 14:33 PDT
Identified - We have identified the issue and are implementing a fix.
Mar 20, 16:30 PDT
Update - We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.
Mar 19, 15:05 PDT
Update - We are continuing to investigate this issue. We will continue to post updates as we make progress.
Mar 18, 13:18 PDT
Investigating - Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.