Canvas Status

Wed Apr 23 2025 05:00:00 GMT+0000 (Coordinated Universal Time)

Canvas Support phone service was temporarily unavailable.

Apr 22, 23:00 MDT
Resolved - Canvas Support agents were not able to log into our system to support users over the phone. This has been resolved.

Wed Apr 23 2025 15:30:00 GMT+0000 (Coordinated Universal Time)

Small number of users receiving error message when trying to log into Canvas

Apr 23, 09:30 MDT
Resolved - There were a small subset of users that received an error message when trying to log into Canvas. Our engineers have identified and implemented a fix for this behavior and users are able to log into Canvas as normal again.

Wed Apr 23 2025 07:27:47 GMT+0000 (Coordinated Universal Time)

Incoming Calls Unavailable

Apr 23, 01:27 MDT
Resolved - This incident has been resolved.

Apr 22, 23:51 MDT
Investigating - We are currently investigating an issue with our phone system that is preventing our agents from receiving incoming calls. Our team is actively working to restore service as quickly as possible. In the meantime, you can reach out to support via chat and email, which are fully operational. We will continue to provide updates as the situation develops.

Wed Apr 23 2025 05:51:47 GMT+0000 (Coordinated Universal Time)

Incoming Calls Unavailable

Sun Apr 20 2025 23:39:36 GMT+0000 (Coordinated Universal Time)

A small subset of users may receive an error when accessing Canvas.

Apr 20, 17:39 MDT
Resolved - This incident has been resolved.

Apr 20, 17:33 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 20, 17:24 MDT
Investigating - We are currently investigating this issue.

Sun Apr 20 2025 23:33:39 GMT+0000 (Coordinated Universal Time)

A small subset of users may receive an error when accessing Canvas.

Apr 20, 17:33 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 20, 17:24 MDT
Investigating - We are currently investigating this issue.

Sun Apr 20 2025 23:24:57 GMT+0000 (Coordinated Universal Time)

A small subset of users may receive an error when accessing Canvas.

Apr 20, 17:24 MDT
Investigating - We are currently investigating this issue.

Fri Apr 18 2025 01:26:01 GMT+0000 (Coordinated Universal Time)

Images in New Quizzes Essay Questions might not be visible in SpeedGrader or on the results page

Apr 17, 19:26 MDT
Resolved - This incident has been resolved.

Apr 17, 18:20 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 17, 16:44 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 17, 16:42 MDT
Investigating - We are currently investigating this issue.

Fri Apr 18 2025 00:20:13 GMT+0000 (Coordinated Universal Time)

Images in New Quizzes Essay Questions might not be visible in SpeedGrader or on the results page

Apr 17, 18:20 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 17, 16:44 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 17, 16:42 MDT
Investigating - We are currently investigating this issue.

Thu Apr 17 2025 22:44:12 GMT+0000 (Coordinated Universal Time)

Images in New Quizzes Essay Questions might not be visible in SpeedGrader

Apr 17, 16:44 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 17, 16:42 MDT
Investigating - We are currently investigating this issue.