Apr 29, 19:56 EDT
Resolved - Since our last update, we have observed hq.upserve.com’s performance at normal levels and restaurants have returned to normal operation. This incident has been resolved.
Apr 29, 19:29 EDT
Monitoring - Our engineering team has applied a fix for the issue causing a subset of merchants to have reporting delay. We have observed merchants return to normal operations.
We will continue to monitor this issue before resolving.
Apr 29, 16:41 EDT
Identified - Our engineering team has identified a problem affecting a subset of merchants experiencing issues with hq.upserve.com. As a result, your reports may be delayed. We are actively working on a resolution
Apr 29, 19:29 EDT
Monitoring - Our engineering team has applied a fix for the issue causing a subset of merchants to have reporting delay. We have observed merchants return to normal operations.
We will continue to monitor this issue before resolving.
Apr 29, 16:41 EDT
Identified - Our engineering team has identified a problem affecting a subset of merchants experiencing issues with hq.upserve.com. As a result, your reports may be delayed. We are actively working on a resolution
Apr 29, 16:41 EDT
Identified - Our engineering team has identified a problem affecting a subset of merchants experiencing issues with hq.upserve.com. As a result, your reports may be delayed. We are actively working on a resolution
Apr 1, 06:35 EDT
Completed - The scheduled maintenance has been completed.
Apr 1, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 13:09 EDT
Scheduled - On 4/1/2025, we will be performing scheduled maintenance on U-Series systems. This may cause brief interruptions to various U-Series products, with any degradation expected to last no longer than 5 minutes. If you encounter any issues, please contact support at 855-664-3887 or visit help.upserve.com.
Apr 1, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 13:09 EDT
Scheduled - On 4/1/2025, we will be performing scheduled maintenance on U-Series systems. This may cause brief interruptions to various U-Series products, with any degradation expected to last no longer than 5 minutes. If you encounter any issues, please contact support at 855-664-3887 or visit help.upserve.com.
Mar 31, 06:10 EDT
Completed - The scheduled maintenance has been completed.
Mar 31, 01:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 13:08 EDT
Scheduled - On 3/31/2025, we will be performing scheduled maintenance on U-Series systems. This may cause brief interruptions to various U-Series products, with any degradation expected to last no longer than 5 minutes. If you encounter any issues, please contact support at 855-664-3887 or visit help.upserve.com.
Mar 31, 01:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 13:08 EDT
Scheduled - On 3/31/2025, we will be performing scheduled maintenance on U-Series systems. This may cause brief interruptions to various U-Series products, with any degradation expected to last no longer than 5 minutes. If you encounter any issues, please contact support at 855-664-3887 or visit help.upserve.com.
Mar 30, 11:00 EDT
Completed - The scheduled maintenance has been completed.
Mar 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:58 EDT
Scheduled - On 3/30/2025, we will be performing scheduled maintenance on U-Series systems. This may cause brief interruptions to various U-Series products, with any degradation expected to last no longer than 5 minutes. If you encounter any issues, please contact support at 855-664-3887 or visit help.upserve.com.
Mar 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:58 EDT
Scheduled - On 3/30/2025, we will be performing scheduled maintenance on U-Series systems. This may cause brief interruptions to various U-Series products, with any degradation expected to last no longer than 5 minutes. If you encounter any issues, please contact support at 855-664-3887 or visit help.upserve.com.
Feb 25, 05:15 EST
Completed - The scheduled maintenance has been completed.
Feb 25, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 13:49 EST
Scheduled - Menu Services will be undergoing scheduled maintenance during this time, which may cause delays in report updates on app.upserve.com. The maintenance is expected to last 15 minutes.