Apr 24, 15:29 PDT
Resolved - As of 1:04PM PST we have recovered 100% of the functionality and are reporting success rates and latency are back to normal.
Apr 24, 10:36 PDT
Identified - Root cause has been identified and we are currently applying the fixes. In the meantime API Success Rate and latency are back to normal levels and direct deep linking functionality has been restored. We are continually working to restore other impacted functionalities including deferred deep linking.
Apr 24, 09:41 PDT
Investigating - We're encountering service degradation with a few our services impacting link performance. API may return an error, however link redirects will continue to work and open the app or web as expected. Our Engineering team is actively working to resolve the issue and restore full functionality. We’ll provide updates as we have more information.
Apr 24, 10:36 PDT
Identified - Root cause has been identified and we are currently applying the fixes. In the meantime API Success Rate and latency are back to normal levels and direct deep linking functionality has been restored. We are continually working to restore other impacted functionalities including deferred deep linking.
Apr 24, 09:41 PDT
Investigating - We're encountering service degradation with a few our services impacting link performance. API may return an error, however link redirects will continue to work and open the app or web as expected. Our Engineering team is actively working to resolve the issue and restore full functionality. We’ll provide updates as we have more information.
Apr 24, 10:36 PDT
Identified - Root cause has been identified and we are currently applying the fixes. In the meantime API Success Rate and latency are back to normal levels and direct deep linking functionality has been restored. We are continually working to restore other impacted functionalities including deferred deep linking and our attribution services.
Apr 24, 09:41 PDT
Investigating - We're encountering service degradation with a few our services impacting link performance. API may return an error, however link redirects will continue to work and open the app or web as expected. Our Engineering team is actively working to resolve the issue and restore full functionality. We’ll provide updates as we have more information.
Apr 24, 09:41 PDT
Investigating - We're encountering service degradation with a few our services impacting link performance. API may return an error, however link redirects will continue to work and open the app or web as expected. Our Engineering team is actively working to resolve the issue and restore full functionality. We’ll provide updates as we have more information.
Apr 24, 09:41 PDT
Investigating - We are encountering service degradation with few of our services that’s currently impacting link data being returned on app opens. In addition to this, attribution reporting will be delayed with potential data loss. Note that you may encounter “Branch Networking Error” with regard to our api host. However links should still open the apps and redirect as expected. Our Engineering teams are working to restore the services as soon as possible. We apologize for the inconvenience.
Mar 24, 09:50 PDT
Resolved - The issue has been resolved. All data has been backfilled.
Mar 21, 20:27 PDT
Monitoring - Errors have subsided and the backlog has been cleared. We will continue to monitor the API services. In the meantime data is up-to-date.
Mar 21, 14:54 PDT
Identified - We are continuing to troubleshoot the issue with google, we expect a temporary delay in cost, click and impression data for Google ads until api issues are fully resolved. Once again, no data loss is expected.
Mar 21, 12:16 PDT
Investigating - Our engineering team has identified a significant increase in error responses from the Google Ads API. As a result we are seeing a delay in populating the cost, click and impression data within the dashboard. We are actively working with Google's team to resolve. No data loss is expected.
Mar 21, 20:27 PDT
Monitoring - Errors have subsided and the backlog has been cleared. We will continue to monitor the API services. In the meantime data is up-to-date.
Mar 21, 14:54 PDT
Identified - We are continuing to troubleshoot the issue with google, we expect a temporary delay in cost, click and impression data for Google ads until api issues are fully resolved. Once again, no data loss is expected.
Mar 21, 12:16 PDT
Investigating - Our engineering team has identified a significant increase in error responses from the Google Ads API. As a result we are seeing a delay in populating the cost, click and impression data within the dashboard. We are actively working with Google's team to resolve. No data loss is expected.
Mar 21, 14:54 PDT
Identified - We are continuing to troubleshoot the issue with google, we expect a temporary delay in cost, click and impression data for Google ads until api issues are fully resolved. Once again, no data loss is expected.
Mar 21, 12:16 PDT
Investigating - Our engineering team has identified a significant increase in error responses from the Google Ads API. As a result we are seeing a delay in populating the cost, click and impression data within the dashboard. We are actively working with Google's team to resolve. No data loss is expected.
Mar 21, 12:16 PDT
Investigating - Our engineering team has identified a significant increase in error responses from the Google Ads API. As a result we are seeing a delay in populating the cost, click and impression data within the dashboard. We are actively working with Google's team to resolve. No data loss is expected.
Mar 21, 12:16 PDT
Investigating - Our engineering team has identified a significant increase in error responses from the Google Ads API. As a result we are seeing a delay in populating the cost, click and impression data within the dashboard. We will continue to investigate. No data loss is expected.