Apr 29, 18:13 PDT
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Apr 29, 17:18 PDT
Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Apr 29, 16:40 PDT
Investigating - On 29th of April 2025 at approximately 2:36PM PST, we started investigating an ongoing issue affecting Box Relay. We will provide more information as soon as it is available.
Apr 29, 17:18 PDT
Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Apr 29, 16:40 PDT
Investigating - On 29th of April 2025 at approximately 2:36PM PST, we started investigating an ongoing issue affecting Box Relay. We will provide more information as soon as it is available.
Apr 29, 16:40 PDT
Investigating - On 29th of April 2025 at approximately 2:36PM PST, we started investigating an ongoing issue affecting Box Relay. We will provide more information as soon as it is available.
Apr 13, 19:30 PDT
Resolved - This incident has been resolved.
Apr 13, 19:30 PDT
Update - After further monitoring, this incident is now considered resolved. All services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Apr 13, 19:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 18:38 PDT
Update - We are continuing to work on a fix for this issue.
Apr 13, 17:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 13, 17:24 PDT
Investigating - We are investigating an ongoing issue affecting the Box API, uploads, downloads, logins, and Box Notes. We will provide more information as soon as it is available.
Apr 13, 19:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 18:38 PDT
Update - We are continuing to work on a fix for this issue.
Apr 13, 17:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 13, 17:24 PDT
Investigating - We are investigating an ongoing issue affecting the Box API, uploads, downloads, logins, and Box Notes. We will provide more information as soon as it is available.
Apr 13, 18:38 PDT
Update - We are continuing to work on a fix for this issue.
Apr 13, 17:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 13, 17:24 PDT
Investigating - We are investigating an ongoing issue affecting the Box API, uploads, downloads, logins, and Box Notes. We will provide more information as soon as it is available.
Apr 13, 17:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 13, 17:24 PDT
Investigating - We are investigating an ongoing issue affecting the Box API, uploads, downloads, logins, and Box Notes. We will provide more information as soon as it is available.
Apr 13, 17:24 PDT
Investigating - We are investigating an ongoing issue affecting the Box API, uploads, downloads, logins, and Box Notes. We will provide more information as soon as it is available.
Mar 25, 09:44 PDT
Resolved - After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Mar 25, 09:08 PDT
Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for Box Shuttle service. We are seeing most new Shuttle jobs creating now without issue. We are continuing to monitor for any additional impact.
Mar 25, 08:44 PDT
Investigating - We are investigating an issue affecting new job creations via the Box Shuttle service. The issue began at approximately 6am PST. We will provide more information as soon as it is available.
Mar 25, 09:08 PDT
Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for Box Shuttle service. We are seeing most new Shuttle jobs creating now without issue. We are continuing to monitor for any additional impact.
Mar 25, 08:44 PDT
Investigating - We are investigating an issue affecting new job creations via the Box Shuttle service. The issue began at approximately 6am PST. We will provide more information as soon as it is available.