Bandwidth Status

Wed Apr 30 2025 05:00:21 GMT+0000 (Coordinated Universal Time)

Messaging Maintenance - SMS

Apr 30, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 28, 13:22 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.


Wed Apr 30 2025 01:42:51 GMT+0000 (Coordinated Universal Time)

TF Messaging Provisioning Incident

Apr 29, 21:42 EDT
Update - Reported numbers have been corrected at this time, but we are still working to deploy a fix for all affected numbers. That is currently scheduled for tomorrow, 4/30. Updates to follow at that time.

Apr 29, 20:09 EDT
Identified - We’ve identified the issue and we’re in the process of deploying a fix.

Apr 29, 18:49 EDT
Investigating - We’re currently investigating an issue causing failed industry provisioning for TF numbers when they are added to BW accounts. Relevant teams are engaged.


Wed Apr 30 2025 00:09:26 GMT+0000 (Coordinated Universal Time)

TF Messaging Provisioning Incident

Apr 29, 20:09 EDT
Identified - We’ve identified the issue and we’re in the process of deploying a fix.

Apr 29, 18:49 EDT
Investigating - We’re currently investigating an issue causing failed industry provisioning for TF numbers when they are added to BW accounts. Relevant teams are engaged.


Tue Apr 29 2025 22:49:09 GMT+0000 (Coordinated Universal Time)

TF Messaging Provisioning Incident

Apr 29, 18:49 EDT
Investigating - We’re currently investigating an issue causing failed industry provisioning for TF numbers when they are added to BW accounts. Relevant teams are engaged.


Mon Apr 28 2025 16:49:48 GMT+0000 (Coordinated Universal Time)

BXML Incident

Apr 28, 12:49 EDT
Resolved - We’ve confirmed stability and we’re considering this incident resolved.

Apr 28, 11:37 EDT
Monitoring - The fix was successfully deployed and service is now working as expected. We're currently monitoring for stability.

Apr 28, 11:26 EDT
Identified - We've identified the issue and we're working on deploying a fix.

Apr 28, 10:39 EDT
Investigating - Bandwidth Teams are investigating an incident impacting certain BXML verbs. The impacted verbs are SpeakSentence and Play Audio. These verbs may be unresponsive.


Mon Apr 28 2025 15:37:12 GMT+0000 (Coordinated Universal Time)

BXML Incident

Apr 28, 11:37 EDT
Monitoring - The fix was successfully deployed and service is now working as expected. We're currently monitoring for stability.

Apr 28, 11:26 EDT
Identified - We've identified the issue and we're working on deploying a fix.

Apr 28, 10:39 EDT
Investigating - Bandwidth Teams are investigating an incident impacting certain BXML verbs. The impacted verbs are SpeakSentence and Play Audio. These verbs may be unresponsive.


Mon Apr 28 2025 15:26:11 GMT+0000 (Coordinated Universal Time)

BXML Incident

Apr 28, 11:26 EDT
Identified - We've identified the issue and we're working on deploying a fix.

Apr 28, 10:39 EDT
Investigating - Bandwidth Teams are investigating an incident impacting certain BXML verbs. The impacted verbs are SpeakSentence and Play Audio. These verbs may be unresponsive.


Mon Apr 28 2025 14:43:42 GMT+0000 (Coordinated Universal Time)

BXML Incident

Apr 28, 10:39 EDT
Investigating - Bandwidth Teams are investigating an incident impacting certain BXML verbs. The impacted verbs are SpeakSentence and Play Audio. These verbs may be unresponsive.


Mon Apr 28 2025 14:39:11 GMT+0000 (Coordinated Universal Time)

BXML Incident

Apr 28, 10:39 EDT
Investigating - Bandwidth Teams are investigating an incident impacting certain BXLM verbs. The impacted verbs are SpeakSentence and Play Audio. These verbs may be unresponsive.


Sun Apr 27 2025 03:53:43 GMT+0000 (Coordinated Universal Time)

10DLC Order Delays

Apr 26, 23:53 EDT
Resolved - This incident has been resolved.

Apr 26, 23:18 EDT
Monitoring - Teams are observing expected behavior. We I’ll monitor for prolonged stability.

Apr 26, 20:18 EDT
Investigating - Bandwidth teams are investigating an incident where 10DLC Orders are delayed as it relates to number messaging provisioning.