Jan 30, 18:15 EST
Resolved - All issues loading aweber.com and logging into your AWeber account have been resolved.
We are continuing to monitor the situation to ensure that there are no further issues.
Jan 30, 18:01 EST
Identified - We are currently experiencing an unscheduled service interruption. At this time, users will not be able to load aweber.com or log in to their AWeber account.
Automated and scheduled messages are sending, new subscribers are being added, and landing pages are not impacted and continue to work as expected.
Our team is working to resolve the issue. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.
Apr 4, 21:48 EDT
Completed - The scheduled maintenance has been completed. Your ability to log in was only impacted for 2-3 minutes between 08:04 pm and 08:18 pm EDT. All other services continued to operate as expected.
Apr 4, 20:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 12:23 EDT
Scheduled - In an effort to continually improve our service, we will be performing scheduled network maintenance on Tuesday April 4, 2023 between 08:00 pm and 11:00 pm EDT.
During this maintenance window, we expect a brief interruption of up to 15 minutes to AWeber.com and your ability to log in to your account.
No additional impact is expected. Broadcasts and Campaigns will continue to send, subscribers will continue to be added, and landing pages and sign up forms will continue to function as expected.
We apologize for any inconvenience this may cause, and thank you for your patience and understanding. If you have any questions, please contact us at [email protected]. Thank you.
Apr 6, 23:10 EDT
Completed - Scheduled maintenance has now been completed.
During this maintenance window there was a < 1 hour interruption to account logins, mobile apps, and new account sign up from 08:01 PM to 08:59 PM EDT and again for 15 minutes from 09:23 PM to 09:38 PM EDT.
Scheduled broadcasts, automated campaigns, and confirmation messages scheduled or triggered during the maintenance window have all sent.
All subscribers and unsubscribes have been processed.
No interruption to other AWeber services occurred including AWeber.com, sign up forms, and landing pages.
Thank you.
Apr 6, 21:52 EDT
Update - In an effort to ensure all services are functioning as expected, we’re extending the current scheduled maintenance window by 1 hour until 11:00 pm EDT. Thanks for your continued patience and understanding.
Apr 6, 20:03 EDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 20:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 10:15 EDT
Scheduled - In an effort to continually improve our service, we will be performing scheduled maintenance on Thursday, April 6, 2023 between 8:00PM and 10:00PM EDT.
During this maintenance window, we expect an interruption of up to 2 hours to your ability to log in to your account, access mobile apps, and to new account sign up.
Scheduled broadcasts, automated campaigns, and confirmation emails will continue to send, but may experience a delay in sending while maintenance is being completed. New subscribers and unsubscribes may experience a delay, but will be processed upon completion of maintenance.
No interruption to other AWeber services is expected including AWeber.com, sign up forms, and landing pages.
If you have any questions, please contact us at [email protected]. Thank you.
May 21, 07:17 EDT
Resolved - We addressed the cause of the delay in Campaign message sending and all messages have now caught up and are sending normally. During this delay Broadcast messages continued to be sent as expected, subscribers were still added, and all other services operated as expected. Again, we apologize for the inconvenience and thank you for your patience.
May 20, 17:12 EDT
Update - Previously delayed Campaign messages are actively catching up. All other services are working as expected. Thanks for your continued patience. We'll post any further updates here as necessary.
May 19, 19:38 EDT
Monitoring - The underlying issue causing delays in Campaign message sending has been resolved and we are monitoring to ensure Campaign messages will continue to send as they should. Previously delayed Campaign messages are now catching up. All other services are working as expected. Thanks for your patience. We'll post any further updates here as necessary.
May 19, 18:39 EDT
Identified - We've identified the cause of the delay in Campaign message sending and are working to resolve it. Broadcasts are sending normally. Subscribers are still being added and all other systems are operating as expected. We will continue to provide updates as they become available. Thank you for your patience.
May 19, 16:31 EDT
Update - We're continuing to investigate a delay in Campaign messages sending. Broadcasts are sending normally. Subscribers are still being added and all other systems are operating as expected. We will provide updates as they become available. We apologize for the inconvenience and thank you for your continued patience.
May 19, 14:41 EDT
Investigating - We are currently experiencing a delay in Campaign messages sending. Broadcasts are sending normally. Subscribers are still being added and all other systems are operating as expected. Our team is currently working to identify the cause and resolve it. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.
May 23, 17:19 EDT
Resolved - We addressed the cause of the unscheduled interruption to customer logins, subscribers, campaign message sending, broadcast message sending, landing pages, API, and sign up forms. Customers are now able to login and all systems are operating as expected. Thank you for your patience.
May 23, 17:05 EDT
Identified - We are currently experiencing an unscheduled interruption impacting customer logins, subscribers, campaign message sending, broadcast message sending, landing pages, API, and sign up forms. Our team has identified the cause and is working to resolve it. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.
Jun 28, 18:24 EDT
Completed - We have completed the scheduled maintenance. From 6:04PM ET to 6:10PM ET the Message Editor and Broadcast email scheduling were unavailable and Broadcast email sending was delayed. Previously delayed Broadcast emails have been sent and all services are currently operating normally.
Jun 28, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 14:23 EDT
Scheduled - In an effort to continually improve our service, we will be performing scheduled network maintenance on Wednesday, June 28, 2023 between 6:00PM ET and 6:30PM ET.
During this maintenance window, we expect a brief interruption of up to 30 minutes to the ability to access the Message Editor and Broadcast scheduling. Broadcast emails already scheduled to be sent during the maintenance window will be delayed and sent after maintenance is completed.
No interruption to other AWeber services is expected, including AWeber.com, customer logins, subscriber sign ups, public API, newsletter archives, web push notifications, and landing pages.
We apologize for any inconvenience this may cause, and thank you for your patience and understanding. If you have any questions, please contact us at [email protected]. Thank you.
Jul 20, 20:30 EDT
Completed - We have completed the scheduled maintenance. During this maintenance window, email sending was delayed from 8:02 PM to 8:18 PM ET and the ability to log in to your account was unavailable from 8:02 PM to 8:20 PM ET. Any delayed email sends have caught up and all services are operating normally.
Jul 20, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 15:35 EDT
Scheduled - In an effort to continually improve our service, we will be performing scheduled network maintenance on Thursday, July 20, 2023 between 08:00 PM and 09:00 PM ET. During this maintenance window, we expect an interruption of up to 40 minutes to the ability to log in to your account and a delay of up to 20 minutes in broadcast email and campaign email sending.
No interruption to other AWeber services is expected, including AWeber.com, subscriber sign ups, public API, newsletter archives, landing pages, and web push notifications.
We apologize for any inconvenience this may cause, and thank you for your patience and understanding. If you have any questions, please contact us at [email protected]. Thank you.
Jul 25, 21:54 EDT
Completed - We have completed the scheduled maintenance. During this maintenance window, your ability to log in to your account, and access landing pages, sign up forms, and the newsletter hub were interrupted for less than 8 minutes from 8:08 PM to 8:16 PM ET. Scheduled broadcast emails, automated campaign emails, and confirmation emails were delayed in sending while maintenance was completed, but are now caught up. All services are now operating normally. Thank you for your patience.
Jul 25, 21:05 EDT
Update - We are continuing to verify the maintenance items.
Jul 25, 20:59 EDT
Verifying - Verification is currently underway for the maintenance items.
Jul 25, 20:16 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 25, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 16:40 EDT
Scheduled - In an effort to continually improve our service, we will be performing scheduled maintenance on Tuesday, July 25, 2023 between 8:00PM and 9:00PM EDT.
During this maintenance window, we expect an interruption of up to 30 minutes to your ability to log in to your account or create new accounts.
Scheduled broadcast emails, automated campaign emails, and confirmation emails will continue to send, but may experience a delay in sending while maintenance is being completed. New subscribers and unsubscribes may experience a delay, but will be processed upon completion of maintenance.
No interruption to other AWeber services is expected including AWeber.com, sign up forms, and landing pages.
If you have any questions, please contact us at [email protected]. Thank you.
Jul 29, 12:44 EDT
Completed - All systems are operating normally at this time.
Thank you for your patience.
Jul 29, 11:44 EDT
Update - Scheduled broadcast emails, campaign emails, and confirmation emails have begun sending again. We will update when the delay has completely resolved.
There was no impact to landing pages during this maintenance window and landing pages continue to work as expected.
Jul 29, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:06 EDT
Scheduled - In an effort to continually improve our service, we will be performing scheduled maintenance on Saturday, July 29, 2023 between 10:00 AM and 02:00 PM EDT.
During this maintenance window, we expect a delay of less than 1 hour in scheduled broadcast email sending, campaign email sending, and confirmation email sending. Landing pages will also be unavailable for less than 1 hour, including landing pages hosted using custom domains.
No interruption to other AWeber services is expected, including AWeber.com, customer log ins, subscriber sign ups, public API, newsletter archives, and web push notifications.
We apologize for any inconvenience this may cause, and thank you for your patience and understanding. If you have any questions, please contact us at [email protected]. Thanks!
Jul 30, 20:32 EDT
Completed - The scheduled maintenance has completed and all systems are operating normally at this time. Thank you for your patience.
Jul 30, 20:17 EDT
Update - The broadcast message sending delay has resolved. All services are operating normally. Thank you for your patience.
Jul 30, 16:25 EDT
Update - Broadcast message sending is currently delayed due to the ongoing maintenance. We will provide updates as necessary.
Jul 30, 15:25 EDT
Verifying - Verification is currently underway for the completed maintenance items.
During this maintenance window broadcast messages were delayed between 10:00am and 10:42am ET, and from 11:45am to 3:01pm ET. Messages are now sending and we will update when all pending messages have sent.
There was an unexpected interruption to click tracking from 11:54am - 12:19pm ET.
Landing pages on custom domains were inaccessible from 1:35pm - 2:45pm ET.
Other than the delay in messages that is currently rapidly resolving, all services are operating normally. Thank you for your patience.
Jul 30, 14:52 EDT
Update - Landing pages are now operating normally. Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 30, 14:02 EDT
Update - Scheduled maintenance is in progress. We will be extending the maintenance window until 3:00pm EDT to complete the update. We will provide updates as necessary.
Jul 30, 13:14 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 30, 10:43 EDT
Update - Scheduled maintenance is still in progress. All systems are currently operating normally. We will provide updates as necessary.
Jul 30, 10:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 12:54 EDT
Scheduled - As we continue to improve our platform, we will be performing scheduled maintenance on Sunday, July 30, 2023 between 10:00 AM and 02:00 PM EDT.
During this maintenance window, we expect a delay of less than 2 hours in scheduled broadcast email sending, campaign email sending, and confirmation email sending. Landing pages will also be unavailable for less than 1 hour, including landing pages hosted using custom domains.
No interruption to other AWeber services is expected, including AWeber.com, customer log ins, subscriber sign ups, public API, newsletter archives, and web push notifications.
We apologize for any inconvenience this may cause, and thank you for your patience and understanding. If you have any questions, please contact us at [email protected]. Thanks!