Apr 26, 08:26 UTC
Completed - The scheduled maintenance has been completed.
Apr 26, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:41 UTC
Scheduled - Articulate will be making updates to our internal systems on Friday, April 25, 2025, starting at 11:30 p.m. ET. It should take about 1.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Apr 26, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:41 UTC
Scheduled - Articulate will be making updates to our internal systems on Friday, April 25, 2025, starting at 11:30 p.m. ET. It should take about 1.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Apr 22, 14:27 UTC
Resolved - Content Library 360 images are now working normally, and this incident is resolved.
Apr 21, 23:27 UTC
Monitoring - Hi Content Library Users! You may be experiencing latency issues when loading Content Library images. We are aware of this and monitoring the issue. This is affecting Rise 360, Storyline 360 and Rise.com. Apologies for the trouble.
Apr 22, 14:27 UTC
Resolved - Content Library 360 videos are now working normally, and this incident is resolved.
Apr 21, 23:27 UTC
Monitoring - Hi Content Library Users! You may be experiencing latency issues when loading Content Library images. We are aware of this and monitoring the issue. This is affecting Rise 360, Storyline 360 and Rise.com. Apologies for the trouble.
Apr 21, 23:27 UTC
Monitoring - Hi Content Library Users! You may be experiencing latency issues when loading Content Library images. We are aware of this and monitoring the issue. This is affecting Rise 360, Storyline 360 and Rise.com. Apologies for the trouble.
Apr 19, 08:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:10 UTC
Scheduled - Articulate will be making updates to our internal systems on Friday, April 18, 2025, starting at 9:30 p.m. ET. It should take about 6.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Apr 19, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 20:10 UTC
Scheduled - Articulate will be making updates to our internal systems on Friday, April 18, 2025, starting at 9:30 p.m. ET. It should take about 6.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Apr 2, 17:31 UTC
Resolved - This incident is resolved. Thanks for your patience!
Apr 2, 16:57 UTC
Monitoring - Exporting from Rise 360 is now fully functional. If you're still experiencing an issue, please reach out to our Support team: [email protected].
Apr 2, 16:40 UTC
Investigating - Hi Rise 360 users, we are aware that Rise 360 exports are stuck spinning and not downloading (this applies to publishing to PDF, Web, LMS, Reach). We are investigating a solution! We’re sorry for the trouble and appreciate your patience!
Apr 2, 16:57 UTC
Monitoring - Exporting from Rise 360 is now fully functional. If you're still experiencing an issue, please reach out to our Support team: [email protected].
Apr 2, 16:40 UTC
Investigating - Hi Rise 360 users, we are aware that Rise 360 exports are stuck spinning and not downloading (this applies to publishing to PDF, Web, LMS, Reach). We are investigating a solution! We’re sorry for the trouble and appreciate your patience!
Apr 2, 16:40 UTC
Investigating - Hi Rise 360 users, we are aware that Rise 360 exports are stuck spinning and not downloading (this applies to publishing to PDF, Web, LMS, Reach). We are investigating a solution! We’re sorry for the trouble and appreciate your patience!