Apr 10, 04:00 PDT
Completed - The scheduled maintenance has been completed.
Apr 10, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 18:02 PDT
Scheduled - WHAT:
We'll be performing a DNS migration for our main adroll.com domain. The maintenance will happen next Thursday April 10th, 2025 at 2:00 am PDT.
IMPACT:
This migration should be carried out with no downtime and impact, just as it has many times previously.
Apr 10, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 18:02 PDT
Scheduled - WHAT:
We'll be performing a DNS migration for our main adroll.com domain. The maintenance will happen next Thursday April 10th, 2025 at 2:00 am PDT.
IMPACT:
This migration should be carried out with no downtime and impact, just as it has many times previously.
Apr 9, 02:00 PDT
Completed - The scheduled maintenance has been completed.
Apr 9, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:36 PDT
Scheduled - The Engineering team is planning an update to the databases that handle SpendTracker dependencies. The update is expected to take approximately half an hour to complete.
During this time, the SpendTracker API may return server errors - for up to 5 minutes & AdRoll Pro and the campaigns dashboard UIs may experience temporary disruptions.
Apr 9, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:36 PDT
Scheduled - The Engineering team is planning an update to the databases that handle SpendTracker dependencies. The update is expected to take approximately half an hour to complete.
During this time, the SpendTracker API may return server errors - for up to 5 minutes & AdRoll Pro and the campaigns dashboard UIs may experience temporary disruptions.
Mar 26, 03:00 PDT
Completed - The scheduled maintenance has been completed.
Mar 26, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 13:33 PDT
Scheduled - WHAT:
The Engineering team is planning an update to the database that handles requests from Prospecting API and SpendTracker API.
The update will take 1 hour to complete.
IMPACT:
During this time, the Prospecting API and SpendTracker API will have a downtime of about 5 minutes where the services might return errors to clients.
Mar 26, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 13:33 PDT
Scheduled - WHAT:
The Engineering team is planning an update to the database that handles requests from Prospecting API and SpendTracker API.
The update will take 1 hour to complete.
IMPACT:
During this time, the Prospecting API and SpendTracker API will have a downtime of about 5 minutes where the services might return errors to clients.
Mar 18, 17:40 PDT
Resolved - This incident has been resolved.
Mar 18, 14:22 PDT
Investigating - We are currently investigating this issue.
Mar 18, 14:22 PDT
Investigating - We are currently investigating this issue.
Mar 3, 08:35 PST
Resolved - This incident has been resolved.
Feb 28, 13:35 PST
Investigating - Issue:
There is currently an ingestion issue with the Salesforce Contact and Lead objects, which affects their use as data sources for filtering in Contact Lists and Contact Discovery Workflows.
Functional Impact:
- Sync errors with existing Contact Lists and Contact Discovery Workflows that use the Salesforce Contact and Lead objects as data sources.
- Unable to create new Contact Lists and Contact Discovery Workflows using the Salesforce Contact and Lead objects as data sources.
Next Steps:
The engineering team is currently investigating the issue.
Feb 28, 13:35 PST
Investigating - Issue:
There is currently an ingestion issue with the Salesforce Contact and Lead objects, which affects their use as data sources for filtering in Contact Lists and Contact Discovery Workflows.
Functional Impact:
- Sync errors with existing Contact Lists and Contact Discovery Workflows that use the Salesforce Contact and Lead objects as data sources.
- Unable to create new Contact Lists and Contact Discovery Workflows using the Salesforce Contact and Lead objects as data sources.
Next Steps:
The engineering team is currently investigating the issue.